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| When will I receive my order? |
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Our bags are always shipped the same business day if placed before 2:00 pm pacific time, otherwise it will ship the next business day. It is shipped from Los Angeles, California via UPS. |
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| Can I
have my logo (or any image) printed or embroidered on the bags? |
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Absolutely! We offer custom embroidery
and imprinting on all our bags. Simply
place your order on our website first, and then email the logo to support@tsbagstore.com.
We will contact you upon approval of the logo or image, or you can contact
us at 1-909-946-4905. Please view our pricing
guide for more information. Click here for
pricing guide. |
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| What
is your return policy? |
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We have one of the most generous
return policies in the industry. We accept all returns within 45 days after
the item(s) are received as long as it is returned in new condition and
has not been used. All items received will be refunded minus shipping costs. |
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| How
many items do you have in stock? |
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We have an in stock rate of 100%
of each item we showcase on this web site with an average in stock quantity
of 1500 pieces of each color! This ensures that all our customers receive
exactly what they placed in their shopping cart. We have yet to experience
an out-of-stock item, that is how efficient our inventory control management
is. |
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| I
plan to make a large order of bags. Can I
receive a discount for large orders? |
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We are happy to provide our customers
with discounts for large orders placed. We offer 10%
off orders over $150; 15% off orders over $400; and 20% off orders over
$1000. We look forward to doing business with you. |
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| Why
is this web site so amazing? |
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Our web site was designed to be simple and easy to navigate.
This ensures that customers find exactly what they are looking for. |
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| My
question was not answered here. |
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If you didn't find
the answer you were looking for, please contact
us. |
